Service and support

Customer focus and satisfaction are key to our successful long term partnerships.

Call our install and service team +44 (0)116 289 9199 (option 5)

Using our own engineers and extensive industry experience we offer a complete solution; from machine design and manufacture to on-site installation, operator training and technical support worldwide. Our remote diagnostic software provides live data from installations worldwide, enabling us to provide fast and effective support throughout the machine life.

Operating conditions and applications can change and we welcome the opportunity for our experienced engineers to review on site the productivity you achieve with Ridgway machinery. You have a major investment in our products and we will assist you in achieving and sustaining the optimum machine performance for your particular application:

 Inspect and review installed machine line operation

 Review operator training and usage of spare parts

Provide recommendations to optimise performance

 Produce and implement a comprehensive service plan

Provide advanced training tailored to specific needs

If you require any service or support then please get in touch.

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Our experienced team are here to support you

Get in touch

Call us today