FAQ

All our products are manufactured to the highest standards and we pride ourselves in supplying you our customer the perfect solution for your requirement.

Q: Do you export?
A: Yes we export worldwide with over 80% of our products delivered worldwide

Q: Do you manufacture only what we see on the website?
A: No, apart from what you see on our website we also work with customers to find a solution for their unique requirements

Q: Do you provide support overseas?
A: Yes our engineers provide full support worldwide either by visiting onsite or connecting remotely

Q: Delivery?
A: We can quote for delivery or send using your account with a courier company

Q: Do you have agent’s abroad?
A: Yes we have numerous agents around the world. We currently have them in France, Spain, USA, China and Poland. Please contact us for their details

Q: How long are quotes valid for?
A: All quotes are valid for 30 days

Q: How long is the warranty on our recently purchased machine?
A: Our standard warranty period is 12 months

If you have a question that has not been answered then please get in touch and our team will be happy to help!

Contact us with your enquiry

Products enquiring about:

13 + 15 =

+44 (0)116 289 9199

Mon – Fri 8am – 5pm Sat – Sun: Closed
Unit 1, Lakeside Business Park, Pinfold Road, Thurmaston, Leicester, LE4 8AS, UK.

Ridgway Machines

Unit 1, Lakeside Business Park, Pinfold Road, Thurmaston, Leicester, LE4 8AS, UK.